The last time he spoke with her was about 6 months ago. She invited him to come over, but admonished him, saying "I want you to come and see me, but DON'T you talk about your grandchildren. I don't want to her about them." I doubt if she has ever figured out why he abruptly stopped returning her phone calls. That was not the correct thing to say to a man who loves his grandchildren as much as life itself, and talks of nothing else if he is allowed. I couldn't believe she would have the gall to say that to him. He told me that he might not ever visit her again; that's how insulted he was.
She has kept on calling, even though her calls have not been returned for a while. A short time ago, she moved to another area, a few miles south of here. Today we got a message from her saying she was in a rehabilitation facility. "I've been here for DAYS, I don't even know how long I've been here. I want you to come and see me because maybe you can help."
The possibility exists that she is suffering from confusion, which is, as we all know, common in the elderly. She did not mention why she is in that facility. We are somewhat loathe to contact her again, and yet we both feel compassion for her. I cannot imagine being in her situation and having no family to rely on. And yet, if we do contact her, we might get into something that is unsavory or aggravating and in no way our responsibility.
What would you do? (an update is in the comments)