tag:blogger.com,1999:blog-2958679963868626698.post1847020142993056235..comments2023-10-25T06:32:53.233-04:00Comments on Imagine: A Question to Humana: WHY?kenjuhttp://www.blogger.com/profile/07342414519714356343noreply@blogger.comBlogger16125tag:blogger.com,1999:blog-2958679963868626698.post-49012396065135337552010-01-08T19:09:58.413-05:002010-01-08T19:09:58.413-05:00Guess what? The coupons arrived in the mail today!...Guess what? The coupons arrived in the mail today! I guess Francisco knew what he was talking about.kenjuhttps://www.blogger.com/profile/07342414519714356343noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-27600709648446236692010-01-08T01:38:20.716-05:002010-01-08T01:38:20.716-05:00I'm impressed with your "blogging in acti...I'm impressed with your "blogging in action" approach, Judy. It's always great to know someone out there is listening!utenzihttps://www.blogger.com/profile/15988445461413550750noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-84871471200846153782010-01-07T22:47:19.042-05:002010-01-07T22:47:19.042-05:00Automated Phone robots drive me crazy! I hope tha...Automated Phone robots drive me crazy! I hope that you get it all worked out and your coupons arrive!Tracie Nallhttps://www.blogger.com/profile/07908908021649000930noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-11863758706443079022010-01-07T15:53:48.099-05:002010-01-07T15:53:48.099-05:00Oh wow - did a miracle occur and someone pushed a ...Oh wow - did a miracle occur and someone pushed a few buttons from inside?<br /><br />That would be awesome.tiffhttps://www.blogger.com/profile/01351692108818152561noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-21716404401663320302010-01-07T15:47:19.594-05:002010-01-07T15:47:19.594-05:00Hi! I figured since we have exchanged Christmas c...Hi! I figured since we have exchanged Christmas cards, I should mosey on over.<br /><br />Nothing frustrates me more than the phone menu. I usually just keep pressing 0 until they finally put a real, live person on the line!The Dishhttps://www.blogger.com/profile/03627205006501301967noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-46193580252083242292010-01-07T14:58:08.881-05:002010-01-07T14:58:08.881-05:00Oh, the automated phone maze. It's enough to m...Oh, the automated phone maze. It's enough to make my blood pressure go way up!Evil Twin's Wifehttps://www.blogger.com/profile/05947080160500549248noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-88951336267286916812010-01-07T14:16:03.829-05:002010-01-07T14:16:03.829-05:00Oh Judy....I have just finished traveling the maze...Oh Judy....I have just finished traveling the maze that is Medicare and choosing an Advantage plan. We tried to do it ourselves with Steve using this as a tutorial for what he will have to go thru in 2 years. In the end we went to an agent and I am having the premium just taken out of my bank account on the 24th. What a mess. I hate calling my plan for anything and to be truthful I am nervous about even making an appointment to see my doctor for a headache I have had for a week...I'm not sure if they will pay for the visit and reading the book is like learning Greek. I empathize totally.rosemaryhttps://www.blogger.com/profile/03300107116527320425noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-45764716449106577472010-01-07T13:53:44.871-05:002010-01-07T13:53:44.871-05:00I feel your pain,Judy. I just went through the sam...I feel your pain,Judy. I just went through the same problem with Cox Cable. While this is not an insurance company the frustration is the same.<br /><br />After talking to A and becoming angry with the lack of help, I called back and got B. I was disconnected so I called again and finally heard on the menu that it was costing me $5 per call with a representative to complain about misleading advertising. I then wrote an e-mail and got a form letter back ignoring my issues and giving me a NON-TOLL FREE number to call. Arrgh!Darlenehttps://www.blogger.com/profile/18373134676852496647noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-80956362966251369322010-01-07T13:13:28.404-05:002010-01-07T13:13:28.404-05:00Oh, how I sympathize. I've published similar ...Oh, how I sympathize. I've published similar posts about difficulties with Blue Cross.<br /><br />Congratulations to you and kudos to Humana on getting a response.Peggy Paynehttps://www.blogger.com/profile/14504076672775821088noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-48701469733105416702010-01-07T11:38:59.238-05:002010-01-07T11:38:59.238-05:00Good luck with it, Judy. I don't know anything...Good luck with it, Judy. I don't know anything about Humana, but their customer service department sounds all too familiar, staffed by incompetents. Sometimes, after we've been transferred around and talked to enough people who know nothing, we start asking to talk to their supervisors. It works.robin andreahttps://www.blogger.com/profile/13390482190562312928noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-75540102316577283322010-01-07T08:25:47.096-05:002010-01-07T08:25:47.096-05:00God bless you, I do hope a company rep is surfing....God bless you, I do hope a company rep is surfing. One reason I have stayed with Medicare. More expensive in the long run but at least no run arounds (so far).<br />A lady working at Radio Shack taught me the following. As soon as the automatic menu starts, speak slowly, loudly and distinctly into the phone "I want<br />to speak to a person." It works every time.Arkansas Pattihttps://www.blogger.com/profile/14156004753267665579noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-76205514828200707372010-01-07T08:04:44.789-05:002010-01-07T08:04:44.789-05:00Felicia said, "Oh it's just her first cal...Felicia said, "Oh it's just her first call." TRASH<br />Dawn says, "This gal as only called twice." TRASH<br />Michelle, "Three calls are nothing" TRASH<br />Chastity, "Only four calls in almost five weeks? This gal's a weenie." TRASH<br />Francisco,"Well, it's time to stop screwing with her. I'll order the coupons today -- maybe:)"Granny Anniehttps://www.blogger.com/profile/18165058412950953296noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-4819995065632142202010-01-07T06:51:20.735-05:002010-01-07T06:51:20.735-05:00Oh, Judy, this is such a familiar problem to me! N...Oh, Judy, this is such a familiar problem to me! Not with Humana, but aren't all these companies alike? Back in June I made a complaint, and my doctor sent them a form. This has been repeated several times. Only this week, I received a letter from them (I am no longer with this company) telling me the same thing they said in June, as if I had just made the complaint.bobbiehttps://www.blogger.com/profile/00658103343742852411noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-6300110539558662972010-01-07T06:24:06.294-05:002010-01-07T06:24:06.294-05:00What is it with coupons? When I bought my scanner...What is it with coupons? When I bought my scanner - as an incentive to insure it - I was promised coupons for a free health check on my computer. They never arrived and I was fobbed off and gave up. Now the insurance has ended and I'm promised similar incentives and my dilemma is do I just ignore the whole thing and trust to luck or do I get out all the old paper work and start creating? I think maybe life's too short to bother.Pathttps://www.blogger.com/profile/01529798893653033970noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-76760902722392912182010-01-07T04:21:37.147-05:002010-01-07T04:21:37.147-05:00Automated voices - press 1, press 2 and so on driv...Automated voices - press 1, press 2 and so on drive me crazy! And then I usually get through to a call centre somewhere on the Indian sub-continent, and have difficulty understanding their liquid tones! (Having said that, though, one of the most helpful people I found was a lovely Indian lady who obligingly spoke slowly for me, and managed to cure my problem)<br /><br /><br />But I hope you get your coupons, Judy - makes me thankful for our NHS system, creaky though it might be!!Gillyhttps://www.blogger.com/profile/00322140697547406511noreply@blogger.comtag:blogger.com,1999:blog-2958679963868626698.post-37694954491167521272010-01-07T02:32:02.890-05:002010-01-07T02:32:02.890-05:00Good luck. I am so afraid that we all will be fac...Good luck. I am so afraid that we all will be facing this issue as time goes on and they keep messing with the health care bill.Taborhttps://www.blogger.com/profile/15257045780724471840noreply@blogger.com